Dedicated support tailored to your practice

When your practice joins Mahitahi Hauora, you’ll have a dedicated GP Liaison supporting you. Your GP Liaison will be your key contact at Mahitahi Hauora, so it’s always easy to get in touch with the right person, first time.

Your GP Liaison is part of our comprehensive GP Services team. This responsive, local, expert team has a touchpoint on everything that happens in a general practice. With years of primary care experience, they’ve seen it all, and they’re ready to provide fast, effective, tailored support when you need it.

Our GP Services team offers:

• Clinical advice
• Administrative and practice management expertise
• A wide range of education and professional development opportunities, including arranging educational opportunities requested by practices
• Detailed knowledge of PHO processes
• Advice and support with claiming and accounting
• Support to deal with complaints
• Support to implement new models of care
• Regular practice managers’ meetings
• Support to complete your annual plan and reporting requirements under our Equity for Whānau Agreement
• Support to improve your clinical indicators and achieve national standards
• Facilitation of Patient Experience Survey
• Crisis management and escalation support
• Support with accreditation and quality improvement
• After-hours service coordination in the Bay of Islands
• Facilitation of locum services.